Cookie Policy

Effective date: 22 July 2026

This Cookie Policy explains how Print Depot uses cookies and similar technologies when you visit or interact with our website at https://printdepot.co.nz/.

This policy should be read together with our Privacy Policy, which explains how we collect, use, store, disclose, and protect personal information.

By continuing to use our website after being presented with our cookie controls, you acknowledge the use of cookies in accordance with your selected preferences and this policy.

Nothing in this policy excludes, restricts, or modifies any right that cannot legally be excluded under New Zealand law.

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Cookie Summary

1. What Are Cookies?

Cookies are small text files stored on your computer, phone, tablet, or other device when you visit a website.

Cookies can help a website:

• Operate correctly and securely.
• Remember your shopping cart and account session.
• Remember selections and preferences.
• Understand how visitors use the website.
• Measure advertising and sales performance.
• Prevent fraud and maintain security.
• Provide customer-service and communication functions.

Cookies do not normally contain the files stored on your device or provide direct access to your device.

2. Similar Technologies

In this policy, the term “cookies” also includes similar technologies that may store information or recognise a browser, device, or session.

These technologies may include:

• Pixels and tracking tags.
• Web beacons.
• Local storage.
• Session storage.
• Software development kits.
• Device and advertising identifiers.
• Server-side tracking technologies.
• Conversion and event-tracking tools.

3. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are placed by Print Depot or by technology operating directly for the Print Depot website.

They may support:

• Website navigation.
• Shopping carts and checkout.
• Customer accounts.
• Website security.
• Saved preferences.
• Website performance and analytics.

Third-Party Cookies

Third-party cookies are placed or controlled by an external service used through our website.

Third-party providers may use information collected through their technologies in accordance with their own privacy policies, cookie policies, account settings, and legal obligations.

4. Types of Cookies We Use

5. Essential Cookies

Essential cookies are required for the secure and reliable operation of our website.

They may be used to:

• Keep the website and checkout secure.
• Remember products added to your shopping cart.
• Maintain your login or website session.
• Process checkout and payment requests.
• Remember cookie and privacy choices.
• Prevent fraud, misuse, and automated attacks.
• Balance website traffic and deliver website content.
• Save information entered during a checkout session.

Because the website cannot operate properly without these cookies, essential cookies cannot normally be disabled using our cookie preference controls.

You may block them through your browser, but doing so may prevent the website, account, cart, checkout, forms, or payment functions from working correctly.

6. WordPress and WooCommerce Cookies

Our website uses WordPress and WooCommerce technology.

These systems may use cookies or local-storage technologies to:

• Operate the website.
• Maintain customer login sessions.
• Remember shopping-cart contents.
• Determine whether the shopping cart contains products.
• Support checkout and payment functions.
• Save customer and website preferences.
• Manage administration and website security.

The exact cookie names and durations may change when WordPress, WooCommerce, the website theme, or installed extensions are updated.

7. Product Customisation and Shopping-Cart Cookies

Print Depot products may include custom options such as size, quantity, material, printing, finishing, artwork, delivery, and other selections.

Cookies or local storage may be used to:

• Remember selected product options.
• Calculate or display product pricing.
• Keep customised products in the shopping cart.
• Maintain information during checkout.
• Prevent selections from being lost when moving between pages.

Blocking these technologies may prevent product customisation, pricing, shopping-cart, or checkout functions from working correctly.

8. Google Analytics

Print Depot may use Google Analytics to understand how visitors use our website.

Depending on the configuration and your cookie preferences, Google Analytics may collect information such as:

• Pages and products viewed.
• Approximate location.
• Browser, device, and operating-system information.
• Referral source.
• Website interactions and events.
• Shopping-cart and checkout activity.
• Completed purchases and other conversions.
• Session date, time, and duration.

We use this information to understand website performance, improve navigation, identify technical problems, and assess how customers discover and use our products and services.

9. Google Ads and Conversion Tracking

Print Depot may use Google Ads, Google Merchant Center, Google Shopping, conversion tracking, remarketing, and related Google services.

Depending on the services enabled and your preferences, these technologies may be used to:

• Measure whether an advertisement resulted in a visit, enquiry, or purchase.
• Understand advertising performance.
• Create or measure advertising audiences.
• Limit how often an advertisement is shown.
• Display products or advertisements that may be relevant to visitors.
• Improve product listings and advertising campaigns.

Google may receive information about your browser, device, website activity, advertising interactions, and completed transactions in accordance with Google’s own policies.

10. Google Consent Mode

Where implemented, Google Consent Mode allows our website to communicate visitors’ cookie and advertising-consent choices to Google services.

Depending on the consent selections and the technical configuration, Google tags may adjust whether they:

• Read or write analytics cookies.
• Read or write advertising cookies.
• Use data for advertising personalisation.
• Use data for advertising-user information.
• Send limited or cookieless measurement signals.

Google Consent Mode is used to help Google tags respect the consent choices recorded through our cookie controls. It does not replace the cookie banner or preference tool.

11. Website Performance, Hosting, and Security

Print Depot may use website hosting, caching, content-delivery, performance, backup, and security services, including services associated with LiteSpeed Cache and QUIC.cloud.

These services may process limited technical information to:

• Deliver website pages efficiently.
• Improve website loading speeds.
• Reduce server load.
• Maintain website security.
• Detect malicious or automated traffic.
• Cache website content.
• Troubleshoot website-performance issues.

Some of these services may use necessary cookies, request logs, network information, or similar technologies.

12. Live Chat and Customer-Service Cookies

Print Depot may use Tawk.to or another live-chat and customer-service platform.

Live-chat technologies may use cookies or similar technologies to:

• Operate the chat window.
• Remember a chat session.
• Route enquiries to an available team member.
• Identify returning chat sessions.
• Prevent misuse or spam.
• Maintain chat history where enabled.

If you use live chat, the provider may process information such as your IP address, device information, website activity, chat messages, name, email address, or other information you choose to provide.

13. Payment Provider Cookies

Payment providers may use cookies and similar technologies when you proceed to checkout or make a payment.

These technologies may be necessary to:

• Securely process transactions.
• Authenticate payments.
• Prevent payment fraud.
• Remember a payment session.
• Comply with financial and security requirements.

Payment providers operate under their own privacy and cookie policies.

Print Depot generally does not receive or store your complete card number, card security code, or online-banking password.

14. Social Media and Embedded Content

Our website may contain:

• Social-media buttons.
• Embedded videos.
• Maps.
• Reviews.
• Courier tracking services.
• Other external content.

When you interact with embedded content, the external provider may place cookies or collect information about your device and interaction.

External platforms operate under their own privacy policies, cookie policies, and account settings.

15. Information Cookies May Collect

Depending on the cookie or service, information collected may include:

• IP address.
• Cookie or session identifier.
• Browser and device type.
• Operating system.
• Approximate geographic location.
• Language and display settings.
• Pages and products viewed.
• Links and buttons selected.
• Referral website or advertising source.
• Shopping-cart and checkout activity.
• Transaction and conversion information.
• Session date, time, and duration.
• Error, diagnostic, and website-performance information.
• Consent and privacy preferences.

Some cookie information may be personal information where it identifies you or can reasonably be linked with you, your account, your order, or another identifier.

16. Session and Persistent Cookies

Session Cookies

Session cookies are temporary and normally expire when you close your browser or when the website session ends.

They may be used for shopping-cart, checkout, login, security, and navigation functions.

Persistent Cookies

Persistent cookies remain on your device for a defined period or until you delete them.

They may be used to remember preferences, recognise a returning browser, maintain consent choices, measure website activity, or support advertising and analytics.

17. How Long Cookies Remain

The duration of a cookie depends on its purpose and the provider responsible for it.

Cookies may last for:

• The current browsing session.
• A few minutes or hours.
• Several days or months.
• A longer period where required for security, preferences, analytics, or advertising.

Cookie durations may change when our website, plugins, analytics tools, advertising services, or external providers are updated.

You can delete stored cookies at any time through your browser settings.

18. Cookie Consent and Preferences

Where our cookie preference controls are available, you may be able to:

• Accept all cookies.
• Reject optional cookies.
• Accept selected cookie categories.
• Change your previous selections.
• Withdraw consent for optional cookies.

Essential cookies will continue to operate because they are necessary for the website, shopping cart, checkout, security, account, or requested service to function.

Your cookie choices may be stored in an essential consent cookie so that we can remember them.

19. Withdrawing or Changing Consent

You may change or withdraw your consent for optional cookies at any time through the cookie preference control provided on our website, where available.

Withdrawing consent does not automatically delete cookies already stored on your device. You may need to delete existing cookies through your browser settings.

Changing or withdrawing consent does not affect the lawfulness of processing that occurred before the change.

20. Browser Cookie Controls

Most browsers allow you to:

• View stored cookies.
• Delete cookies.
• Block all cookies.
• Block third-party cookies.
• Receive a warning before a cookie is stored.
• Clear browsing information when the browser closes.

Browser settings vary. Refer to your browser’s help or privacy settings for current instructions.

Blocking all cookies may affect:

• Customer account login.
• Product-option selections.
• Price calculations.
• Shopping-cart contents.
• Checkout and payments.
• Website forms.
• Live chat.
• Saved privacy preferences.

21. Advertising Controls

You may also be able to control personalised advertising through:

• Your Google account advertising settings.
• Your social-media account settings.
• Your device privacy settings.
• Your browser cookie settings.
• Our website’s cookie preference controls.

Rejecting personalised advertising does not necessarily prevent all advertising. You may continue to see advertisements that are not personalised using optional cookie information.

22. International Visitors

Print Depot is based in New Zealand and primarily supplies products within New Zealand.

Visitors from other countries may be entitled to additional cookie or privacy rights under the laws applying to them.

Where required by applicable law, Print Depot will seek consent before using optional analytics or advertising cookies and will provide appropriate controls to reject or manage them.

23. Overseas Service Providers

Some third-party providers that receive cookie or website information may operate or store information outside New Zealand.

These may include providers of:

• Analytics and advertising.
• Website hosting and content delivery.
• Live chat and customer support.
• Payment processing.
• Email and communication.
• Website security and backups.

Information handled overseas may be subject to the laws of the country in which the relevant provider operates.

More information about overseas disclosures is available in our Privacy Policy.

24. Data Sharing

Cookie and website-use information may be shared with service providers where reasonably necessary to:

• Operate and secure the website.
• Provide checkout and payment services.
• Measure website traffic and performance.
• Provide customer support.
• Deliver advertising and measure conversions.
• Prevent fraud and malicious activity.
• Comply with legal obligations.

Print Depot does not sell customers’ personal information.

25. Security

Print Depot takes reasonable safeguards to protect cookie and website information against unauthorised access, misuse, modification, disclosure, loss, or destruction.

However, no internet transmission, website, cookie, browser, or electronic-storage system can be guaranteed to be completely secure.

26. Changes to Website Tools

The cookies and technologies used by our website may change as we:

• Update WordPress, WooCommerce, themes, or plugins.
• Change payment or courier providers.
• Add or remove analytics and advertising tools.
• Improve security and website performance.
• Add customer-service or website features.

For this reason, the cookie examples and service descriptions in this policy may not represent every cookie placed during every visit.

Where available, the most current cookie categories may be displayed through our cookie preference tool or browser developer settings.

27. Changes to This Cookie Policy

Print Depot may update this Cookie Policy to reflect changes to:

• Our website or services.
• Cookies and tracking technologies.
• Analytics and advertising tools.
• Service providers.
• Privacy, advertising, or legal requirements.

The updated policy will be published on this page with a revised effective date.

28. Your Privacy Rights

You may have the right to request access to or correction of personal information held about you.

Information about your privacy rights and how to make a request is available in our Privacy Policy.

29. Related Policies

Please also review:

• Privacy Policy
• Terms and Conditions
• Refunds and Returns Policy
• Shipping and Delivery Policy
• Payment Policy
• Cookie Policy

30. Contact Print Depot

For questions about cookies, website tracking, consent preferences, or personal information, contact:

Privacy Officer – Print Depot
East Tāmaki, Auckland, New Zealand
Phone: 09 300 3216
Email: info@printdepot.co.nz
Website: https://printdepot.co.nz/

Please do not send account passwords, complete card information, or other highly sensitive information through ordinary email.