Frequest Asked Questions
General Questions
How can I contact Print Depot?
You can reach us via:
📧 Email: info@printdepot.co.nz
🌐 Website: printdepot.co.nz
Do you have a physical store or pickup location?
Yes, our pickup location is at 54 Lady Ruby Drive, East Tāmaki, Auckland 2013 If you prefer to collect your order, select the Local Pickup option at checkout.
What does Print Depot do?
We provide high-quality printing services, including business cards, flyers, posters, brochures, and more. We also offer design services to help you create the perfect print materials for your needs.
Ordering & Payment
Do you offer bulk discounts?
Yes, we offer discounts on bulk orders. Contact us at info@printdepot.co.nz for a quote.
Can I request a custom quote?
Yes! If you need a custom print job, use the Request a Quote option on our website. Our team will review your request and send you a tailored quote via email.
What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard)
- Direct Bank Transfer (Your order is processed once payment is received)
- Online Payment Gateways (e.g., PayPal, Stripe)
How do I place an order?
You can place an order directly through our website by selecting the product, choosing your specifications, and completing checkout.
Shipping & Delivery
Do you ship internationally?
Yes, we offer international shipping. Delivery times vary depending on location and customs clearance.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
How much does shipping cost?
Shipping costs depend on the order size, weight, and delivery location. The final cost is calculated at checkout.
What are your shipping options?
We offer:
- Standard Shipping (3-7 business days)
- Express Shipping (1-3 business days)
- Local Pickup (Same-day or next business day from our Wiri location)
- International Shipping (Varies by destination)